Customers of this age do not just buy, but do plan every purchase they make. On the other hand, nature and industries of business lead professionals to have totally different goals to pursue. Which calls forth various ways to attract customers. Therefore here is what is necessary to know in the case of supermarkets. Price […]
Category: Retail Customer Service
Why Good Customer Service Skills in Retail Business is Important
According to observation there is a pattern which is becoming apparent in customers’ behavior. It is a belief that any supermarket staff member found inside the store must be at their service. Not merely being there for them, but to perform good customer service. Anyway not denying that, because in its true context of businesses, […]
Poor Customer Service in Retail: Worst Things to Avoid
Asking a complaining customer to wait is different from another who is just asking for confirmation. Take it or not, poor customer service is when confusion interferes in between what is urgent and what is important or both at once. Customer service handling process A customer bought airtime in the store and for some reason […]
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