Fact is, you may be familiar with your product, but you still do not have answers to customer needs, although your product has the necessary features. If this is correct then you do not qualify to be product knowledge savvy. Product knowledge is used by salespeople and brand ambassadors to educate first, then qualify right […]
Category: Product knowledge
The Importance of Product knowledge and Service in Sales
Salespersons need to be at a level of answering essentials about products and service’s features. Better communication skills and excellent product knowledge make it easier to clearly explain where it fits within the people’s needs. Best way is to learning its benefits and make it even worse to uncover new attributes within the product package. […]
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